SHORTCUT: GM
“Good Morning, how can I assist you today?”
SHORTCUT: Hello
“Hello, how many I help you today?”
SHORTCUT: Hi
“Hi! How may I help you today?”
SHORTCUT: GA
“Good afternoon, how can I assist you today?”
SHORTCUT: Multi
“Just a moment, please… I am working with multiple guests.”
SHORTCUT: Patience
“Thank you for your patience, I will be with you shortly.”
SHORTCUT: Moment
“Just one moment, please… I am putting your reservation together for you.”
SHORTCUT: Question
“Is there a specific question I can help you with?”
SHORTCUT: 513
“Once you gather your bags from the baggage claim area you will want to go to door 513. Then you will walk outside and walk across the first lane of traffic to the island that says “Mountain Carriers”. Once your reach this island you will see a Black Mercedes Sprinter that says Peak 1 Express along the side of the vehicle. Go up to the driver and tell them who you are and they will take your bags and get you onboard the shuttle. Then you should be all set to head up to the rocky mountains!”
SHORTCUT: Where
“All of our shared shuttles travel to and from the Denver International Airport up to Summit County and Vail Valley. We also offer private charter services that run to and from anywhere inside of the C470 loop up to the Summit County and Vail Valley. “
SHORTCUT: Shuttle
“If you would like to book today I will need the following information: Where would you like to get picked up? Where would you like to get dropped off? When will you be traveling? What time does your flight land or depart at DEN? What airline will you be traveling on? What is your Flight number? How many guests will be 13 and older and how many guests will be 12 and younger? Lastly does any of the passengers need a carseat? If so what kind and how much does the child weigh?”
SHORTCUT: Book
“To proceed with this booking I will need your first and last name, cell phone number, email address, credit card number, the expiration date for the card, and a good billing zip code.”
SHORTCUT: Bags
“Each guest riding on one of our shared shuttles are permitted to have up to 3 pieces of luggage (It does not matter what is in the bag, whether that be skis, boots, or clothes) and 1 personal item like a backpack or purse. Once you surpass that 3 bag limit it is a 20 dollar fee per additional bag.”
SHORTCUT: Pets
“On our shared shuttles we can only have ADA certified service animals. Unfortunately that means no emotional support animals or pets. Although on our private charters we can bring any kind of pet that you may have travelling with you.”
SHORTCUT: Employment
“Thank you for your interest with Peak 1 Express! Please go here: https://www.mountainshuttle.com/about-us/employment/, fill out an online application, upload your resume and our management will get back with you!”
SHORTCUT: Discounts
“Our Discount shuttle locations include, The Breckenridge Station, Frisco Transfer Station, Keystone River Run, and The Vail Transportation Center. These locations will always have the most discounted rates. For more information about our current deals go to: https://www.mountainshuttle.com/airport-shuttle-rates/discounts/“
SHORTCUT: P1ECancel
“If you decide to cancel for any reason outside of 24 hours of your pick up time we can give you a full refund. If you decide to cancel within 24 hours of your pick up time you will receive a company credit valid for one calendar year that is transferable to friends and family. If your flight is delayed, please give us a call when you find out and we can get you on the next available shuttle. To learn more about our cancellation policy please visit: Cancellations and FAQs.”
SHORTCUT: Chartercancel
“If you decide to cancel your private charter reservation for any reason as long as you call us 72 hours before your pick up time we can give you a full refund. If you call to cancel within 72 hours you will receive a company credit that is valid for one calendar year and is transferable to friends and family.”
SHORTCUT: Time
“To book a reservation all you need to do is enter your flight time and our system will select the perfect pick up time for when you are traveling. “
SHORTCUT: Private
“We offer a private charter for any guests who would like to elevate their shuttle experience. Our private charters will have a customized pick up time based around your schedule. You will be able to travel anywhere to and from DEN and the C470 Loop to Summit County and the Vail Valley. The charter will carry only your group and is equipped with WiFi, charging ports, and water. You are also allotted one hour to run any errands that you may need to complete. For more information: Private Charters.”
SHORTCUT: Phone
“Please give us a call at 855- GO- PEAK1 or at (855) 467- 3251”
SHORTCUT: Schedule
“Our Shuttle Schedule is Located at: https://www.mountainshuttle.com/shuttle-schedule/.”
SHORTCUT: Wedding
“Peak 1 Express will get your guests to and from the mountains and even transport your guests to and from the wedding and the reception! We offer a wedding shuttle service in Breckenridge, Vail, Beaver Creek, Keystone, Dillon, Copper, Silverthorne and even Arapahoe Basin! If you would like more information about our wedding shuttles please go to: https://www.mountainshuttle.com/shuttle-services/private-transportation/groups/weddings/.”
SHORTCUT: Hourly
“Unfortunately this location is outside of our service area but I can work up a private hourly quote if you would like.”
SHORTCUT: Help
“Is there anything else I can help you with?”
SHORTCUT: GD
“Thank you for chatting, have a great day!”
SHORTCUT: GE
“Thank you for chatting, have a great evening!”
SHORTCUT: Repeat
“Thank you for chatting with us again!”
SHORTCUT: TY
“Thank you for visiting, please contact us anytime!”